Is the Center only for Saudi Aramco employees?
The Center is open for all visitors. Visitors must get a free ticket pass.

Is it possible to visit the Center without registering?
No, visiting Ithra requires free ticket pass through our website.

Is it possible to change the date of my ticket if I am not able to attend and /or prefer an alternative date?
No, unfortunately, you cannot change or refund your ticket.

Is it possible to book a ticket on behalf of a friend or relative?
No. Tickets are booked under the name of the invited ticket holder. Tickets are non-transferable.

Is the Center only for families? 
Everyone is welcome to visit the Center.

Is there public transportation to and from the Center?
Only private vehicles will be allowed to enter the Center. Shuttle buses and golf carts will be available to transport visitors from the parking lots to the Center and Energy Exhibit and back to the car park.

Is there a dress code for the Center?
The Center is a public space. All visitors are requested to adhere to dress code for public spaces and refrain from wearing shorts or sleeveless shirts.

What programs and events will the Center be offering?
The Center offers a variety of programs and events. Please refer to the posted programs on the site for more details.

What type of films will be screened in the cinema?
There will be a variety of educational and cultural films that suit all ages and backgrounds.

Will there be coffee shops and restaurants at the Center?
Yes, there are several coffee shops that you can enjoy throughout your visit.

Are there any rules or regulations for visitors to enter the Center?
No, however it is kindly requested for everyone to remain courteous of their environment and respectful of the cultures and traditions.

Am I allowed to take photos inside the Center and its exhibit spaces?
Yes, you are most certainly allowed to take photos, however, the privacy of others must be taken into consideration. However, in certain exhibit spaces within the Center photography is not allowed. A member of staff will be happy to help if you have any questions.

Is the Center accessible to people with special needs?
Yes, the Center welcomes all guests. We request that you contact us via email: if you require special assistance.

Do you have call center?
Yes, you can call us during the operating hours on 8001221224.